Ignition Management – Privacy Policy

Ignition Management is a music management company and the owner and operator of this website www.ignition.co.uk. This privacy policy explains how we, Ignition Management, use any personal information we may collect about you when you use this website.

Ignition Management is a registered data controller, and can be contacted as follows:

–       By email: info@ignition.co.uk

–       By post: Ignition, 54 Linhope Street, NW1 6HL, London, UK


  • Information we collect about you
  • How we collect personal information
  • How we store your information
  • How long we retain your information
  • How we use your information
  • Marketing
  • Access to your information and correction
  • Cookies
  • Third parties
  • Other websites
  • International transfer of information
  • Changes to our privacy policy
  • How to contact us


Information we collect about you

We collect information about you when you:

  • Purchase music, merchandise, tickets or other products and services from us;
  • Voluntarily subscribe to our mailing list through the means set out below;
  • Voluntarily complete customer surveys, provide feedback and participate in promotions and competitions; and/or
  • Use the Site
  • Contact us by e-mail, social media or other methods


This information may include:

  • Name
  • Email address
  • Date of Birth
  • Phone number
  • Content of correspondence with us by e-mail or otherwise;

With regard to each of your visits to our Site we may automatically collect the following information:

  • Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full URL clickstream to, through and from our Site (including date and time);
  • Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.


How we store your information

We store your personal data using secure servers and third party data processors. These include:

  • Office 360
  • Google Analytics
  • Mailchimp

When we export your data to local servers for processing, we delete any temporary local copies as soon as processing is complete.

Through our use of these data processors, your personal information may be transferred internationally. Where this is the case, we do our best to ensure that the data processors are compliant with data protection rules.

How long we retain your information

We will hold your data until you request us to delete it which you can do by unsubscribing via the link at the footer of every marketing email you receive from us, or by emailing us at info@ignition.co.uk.

If you consider that we are misusing your personal data, you have the right to make a complaint to the Information Commissioner’s Office, and the right to seek to enforce your rights through judicial remedy.

How we use your information

We collect information about you to process your order and manage the services we provide to you. The lawful basis for this processing is the contract formed by the transaction.

If you opt-in to receive marketing communications from us, we will email you about news, updates, and other products and services we think may be of use to you. The lawful basis for this processing is consent. We may use your information to provide you with targeted content, information and offers. We will not share your information for marketing purposes.

We may share, transfer or disclose your information to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event. We will inform you where any such transfer is required by law. Where appropriate, before transferring or disclosing your information to a third party, we will require the third party to take adequate precautions to protect your information and to comply with applicable laws.



We would like to send you news, updates and information about our activities which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. You can do this by unsubscribing using the link in the footer of every email we send to you. Alternatively, if you no longer wish to be contacted for marketing purposes, and/or you would like your personal data to be removed permanently, please email or write to us at the above address.

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the above address.

We want to make sure that your personal information is accurate and up to date. You can correct the information we hold about you by clicking “update subscription preferences” in the footer of any marketing email we send to you, or by emailing us or writing to us at the above address.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and compile statistical reports on website activity. We use cookies for the following purposes: to enable certain website functions, to provide analytics, to store your preferences, and to enable advertisements delivery, including behavioural advertising on third party platforms including Facebook, Twitter, and Google.

We use both session and persistent cookies on the website and we use different types of cookies:

Essential cookies

We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on.

For further information, visit www.aboutcookies.org and/or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites explain how to remove cookies from your browser. However please note that in some cases, some website features may not function without cookies switched on.

Third parties

In collecting, storing, and processing your data, we may use the following data processors:

  • Mailchimp
  • Office 360
  • Google Analytics

We maintain data processing agreements with each of these data processors to protect the security of your data.

Other websites

Our website may contain links to other websites. This privacy policy only applies to http://www.ignition.co.uk. When you click through to other websites, you should be aware of their privacy policies.

International transfer of information

If you are visiting this website from a country other than the United Kingdom, this may result in the transfer of information across international boundaries.

Changes to our privacy policy

We review our privacy policy regularly and we will place any updates on this webpage. This privacy policy was last updated on 23rd May 2018.

How to contact us

Please contact us if you have questions about our privacy policy or information we hold about you:

  • By email: info@ignition.co.uk
  • By post: Ignition, 54 Linhope Street, NW1 6HL, London, UK